Shipping:
We aim to dispatch all orders promptly to ensure your items arrive as quickly as possible. Orders are shipped via Royal Mail Tracked 24 or Royal Mail Tracked 48 services, depending on your selection at checkout.
All orders are dispatched the next working day (Monday–Friday, excluding public holidays). Once your order has been shipped, you will receive tracking information so you can follow its journey.
Please note that delivery times are estimates provided by Royal Mail and may vary during busy periods.
Returns:
We accept returns within 14 days of delivery. To be eligible for a return, items must be unused and in their original packaging, with all tags still attached.
If you wish to initiate a return, please contact us with your order details. Once your return is approved, you will be provided with further instructions.
Please note:
- Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
- We recommend using a tracked service, as we cannot be responsible for items lost in transit.
- Refunds will be processed once the returned item has been received and inspected.
If you have any questions, feel free to get in touch—we’re here to help.
